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REFERRALS

Prior to any referral being submitted to Alexandra Homes, the plan to refer should be discussed and agreed with the client, their family, and carers.The referral should normally bemade by the client’s Social Worker or other professional who assesses that the client fulfills the referral criteria.

The referral should be endorsed by the referrer’s line manager. It should then be discussed with one of the Managers at Alexandra Homes. In all instances, our capacity to accept a referral, and the individual needs of  current clients will be considered as part of these initial discussions.



Following these discussions, a referral form should be completed in full, with all relevant supporting documentation attached and showing that the client  meets the referral criteria.


The referral will then be considered by the Management Team at Alexandra Homes, which meets on a weekly basis. All referrals will be responded to within seven working days from the receipt of the referral. In the case where a referral  is not successful, the decision will be fully discussed with the Social Worker, their line manager and/or other referrer.

When a referral has been accepted, a comprehensive assessment is carried out by Alexandra Homes. Once this is completed, an intervention programme is planned in consultation with the client, their family and carers and other key people involved with the client.

A meeting involving all key people is then convened to confirm and record all agreed arrangements, including the ongoing involvement (as appropriate) of those professionals already known to the client.

The plan sets out, in detail, the proposed intervention programme required to meet the client’s assessed needs. It specifies the roles and responsibilities of all those to be involved and demonstrates how identified aims and objectives will be achieved.

Referral Criteria - Clients:

  • Should be aged between 18 – 45 years old.

  • Should be appropriately diagnosed as having Asperger Syndrome.

  • Can be of either gender.

  • Should be supported with documentary evidence to provide an appropriate picture of the client’s full care needs.

  • Will be considered or admission within the context of being appropriate to the needs and matching considerations of other clients, already in residence.

  • Will be formally assessed, by one of the Home’s Managers, which will include relevant discussions with the referring agency and pre-agreed visits with the client and his/her carers.


All admissions will be on a planned basis.

 Download Referral Form

Quality Objective


Alexandra Homes is primarily concerned with ensuring that the highest standards of care are  provided to each resident.

Residents at the home are assured of their rights listed in the document, ‘Quality Objective’.

These are as follows:

  • THE RIGHT to be fully involved in and informed about the assessment of individual needs and continuing personal care planning.

  • THE RIGHT to retain personal independence and choice, including the right to make their own decisions and care for themselves where appropriate.

  • THE RIGHT to have personal privacy respected, including mail, belongings and relationships.

  • THE RIGHT to have cultural, religious and emotional needs respected.

  • THE RIGHT to have social and political needs accepted and respected.

  • THE RIGHT to mix with other people in the community whether by going out of the Home or by inviting friends in.

  • THE RIGHT to expect staff to have appropriate skills and display sensitive care so as to achieve the highest quality of life.

  • THE RIGHT to choose his/her own GP practitioner, dentist and optician and the opportunity to consult with them in private.

  • THE RIGHT not to be moved without consultation.

  • THE RIGHT to have full information on how to gain access to statutory complaints procedure and to be represented by a friend or advocate if they wish.

  • THE RIGHT to information and consultations on decisions affecting welfare, including daily living and participate in any discussions on proposed changes.


 
The Manager and senior staff at Alexandra Homes hold weekly meetings to discuss each resident’s care and ensure that the highest standards are being met.  Alexandra Homes have clear policies and procedures to cover all aspects relating to providing a quality care service.

Alexandra Homes is a Specialist, Residential Care Service for adults (18 to 65) with Asperger Syndrome and Autistic Spectrum Disorders. Many of our residents will have other, related conditions, and may present challenging behaviours.
The Service is registered with The Care Quality Commission (CQC), to provide specialist care for people with ASD, who are referred from local authority learning disability and mental health services.
The service was set up in February 2004 and is firmly established as a leading provider of services for people with ASD in the South West of England. We currently provide a service for 10 different local authorities in England and Wales and Northern Ireland.
There are Three registered homes, Alexandra House in Knowle ,Ash View House, in Kingswood and Ash View C also in Kingswood. All homes are in the Bristol Area.
In addition to the main House, Alexandra House has two supported, independent living units on the same site, for preparing residents for move on placements.
We also have a total of 6 supported living flats.
We believe that with the right support, understanding and encouragement, people with Asperger Syndrome can reach their maximum potential and enjoy a quality of life, which they deserve as an individual and valued member of the community in which they live.

 

Alexandra House
250 Wells Road, Knowle. Bristol BS4 2PN

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Alexandra House is a specialist residential care home, for up to fourteen people, aged between 18 and 50 years, with Asperger Syndrome and Autistic Spectrum Disorders.
The House is a large Victorian building, which is very well maintained and has many outstanding features, creating a very pleasant living environment. All the rooms have en-suite shower facilities. In addition to the main house,  there are two, purpose built, independent bungalows on the site, to 'move on' placements, where this is part of an agreed plan. The home is very well located to public amenities, including a local Shopping Mall and many recreation facilities, which are in easy walking distance; there is also a bus stop outside the home with direct links to the City Centre and local colleges.

For more details and to view the latest Inspection Report, Statement of Purpose and The Resident's Guide please click the link below.

Alexandra House Gallery
Last Inspection Report

Statement of Purpose


Ash View House 
30D Cock Road, Kingswood, Bristol BS15 9SH

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CQC inspected and rated outstanding RGB
  
 
Ash View House is a specialist residential care home that spans 3 large family size houses, with room  for up to 16  people, aged between 18 and 50 years, with Asperger Syndrome and Autistic Spectrum Disorders. The Houses are very well maintained with many homely features, creating a very pleasant living environment. 12 of the rooms have en-suite shower facilities and there is a shared bathroom and separate shower room. The home is very well located to public amenities, including a local supermarket, Leisure Park  and Swimming Pool, with many other social and recreation facilities, which are in easy walking distance; there is also a bus stop outside the home with direct links to the City Center and local colleges. For more details and to view the latest Inspection Report, Statement of Purpose and The Resident's Guide please click the link below.

Ash View House Gallery
Last Inspection Report

Statement of Purpose

 

The Staff Teams

Alexandra Homes is committed to providing high staffing ratios, with suitably qualified and experienced staff, in order to meet the individual needs of our residents.  The Registered Manager of Alexandra House is a qualified Social Worker, with a B.Sc (Honours) Degree in Social Policy and a Post Graduate Certificate in Management; he also has over 20 years experience in the field of Health ans Social Welfare, Special Educational and Residential Care.  All the Support Workers follow a full Induction Programme and are regularly supervised by Senior Staff

In addition, all staff follow a mandatory training programme, including NVQ 3, delivered through the Home’s Training Department, which is registered with City and Guilds as a Training Centre. The rest of the Management Team are highly experienced and qualified and have significant experience of working with clients with Asperger Syndrome and Autistic Spectrum Disorders.
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BACKGROUND 
Alexandra Homes is a Specialist, Residential Care Service for adults (18 to 65) with Asperger Syndrome and Autistic Spectrum Disorders. Many of our residents will have other, related conditions, and may present challenging behaviours.

The Service is registered with The Care Quality Commission (CQC), to provide specialist care for people with ASD, who are referred from local authority learning disability and mental health services.

The service was set up in February 2004 and is firmly established as a leading provider of services for people with ASD in the South West of England. We currently provide a service for 10 different local authorities in England and Wales and Northern Ireland.

There are two registered  homes, Alexandra House in Knowle and Ash View House, in Kingswood. Both homes are in the Bristol Area.

In addition to the main House, Alexandra House has two supported, independent living units on the same site, for preparing residents for move on placements.

We believe that with the right support, understanding and encouragement, people with Asperger Syndrome can reach their maximum potential and enjoy a quality of life, which they deserve as an individual and valued member of the community in which they live.

OUR MISSION
Our mission is to be recognised as the leading provider of specialist residential care for people with Asperger Syndrome in the South West of England. 

To achieve our mission we believe:

That a good residential home can make a significant difference to a resident’s personal, health and social development. That our residents will learn best in a secure, stable and predictable environment, with sufficient structure to promote personal security, while allowing the space to grow, to make mistakes and learn from experiences. It is important to have transparent systems and opportunities for our residents to contribute to decisions about the running of the home, as well as having individual sessions with them to ensure that they are consulted about their individual plans, which involves their parents, where appropriate, and other people who are important to the residents, within these processes.

That everything which is done for, and with, the residents should be directed towards achieving the declared outcomes for the person concerned and all aspects of such provision should be of the highest possible standard. In creating opportunities for our residents to express and develop their individual identity, in accordance with their welfare, safety and protection. That every person is an individual, that behaviour can change for the better, and that no one is beyond help.